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Orbi Satellite Blue Light

How to Solve Orbi Satellite Blue Light Issues and Restore Connectivity

Is your Orbi satellite blue light blinking? Then, this blog is for you. This is a common issue faced by many users sometimes. However, the blue LED indicates a good backhaul connection to the router. But if there is  Solid Blue Light on Orbi Satellite and you still can’t access the internet, there can be several reasons in the background process.

When the Orbi satellite is not working, it may affect the whole mesh network and reduce the wifi signal strength. In this blog, you will go through the main reasons behind the blue light on the Orbi satellite. Additionally, learn how to troubleshoot the Orbi satellite blue light but not connected problem permanently.

Why Orbi Satellite Blue Light Blinking?

In-depth Orbi Satellite Blue Light Blinking can be due to many reasons. Even when the LED indicator is stable, but no internet. The main reasons behind this are followings:

Faulty cables: The most common reason behind the Netgear Orbi blue satellite blue light is faulty cables. In case you find any faulty, torn cables, consider replacing them immediately. 

Wrong Positioning: If the Orbi satellite blue light blinking, it can be due to the wrong positioning of the Orbi satellite.

Network interference:  Nearby devices or networks may be blocked by any heavy metal, furniture, or microwave in between the main router and satellite.

Wrong setup sequence: Setting up the router and satellite in the wrong order. 

Outdated firmware: An Outdated firmware file can be a reason for not syncing or compatibility issues. 

These are the most common reasons for the Orbi satellite blue light blinking. However, all these errors are fixable. 

How to Fix Orbi Satellite Blue Light But Not Connecting To the Router

Continuous Orbi Satellite Blue Light blinking can be frustrating, especially when you are dependent on the mesh system. An uninterrupted internet connection is required whether you are talking to your loved ones, in a meeting, or surfing the web etc.

Here are the steps to troubleshoot the Orbi satellite blue light. It is recommended that you try these in sequence: 

Power Cycle the Devices

Step 1: Power Cycle the Devices

First and foremost, to fix this issue, turn off the Orbi router and satellites and remove the cables. Then, replug the Orbi satellite and router into the power outlet and wait until the LED indicators stabilize. This power cycling refreshes the network and helps to remove any temporary glitches in the network. This simple reboot often resolves when the Orbi satellite will not connect to router or the network.

Check Device Placement

Step 2: Check Device Placement

Now, ensure that the satellite is in the coverage range of the Netgear Orbi router. The ideal distance between the Orbi satellite and router is 6-8 meters. Additionally, you must reposition the router in the center of the premises and keep the Orbi satellites in the range of the router. 

Update the Firmware To Fix Solid Blue Light on Orbi Satellite

Step 3: Update the Firmware To Fix Solid Blue Light on Orbi Satellite

Outdated firmware is the most common reason for the Orbi Satellite Blue Light Blinking. Here are the quick and straightforward steps to update the Orbi Satellite firmware: 

  • Firstly, log in to orbilogin.com or 192.168.1.1.
  • Next, head to the Advanced and then Administration, and Firmware Update.
  • Lastly, update both the router and the satellite.

Ensure that you update the firmware file of both the Orbi satellite and router. This usually resolves when your Orbi satellite will not connect to the internet or WiFi.

POE Ethernet and Cables Verification

Step 4: POE Ethernet and Cables Verification

If your Orbi satellite will not connect to Ethernet, inspect the cable connections. To fix this, also ensure that the Ethernet cable is connected to the WAN port of the router properly. Additionally, check the hard-wired connection of the Orbi satellites. This can also help if your Orbi satellite will not connect to internet via wired backhaul.

Sync Orbi Satellites Manually

Step 5: Sync Orbi Satellites Manually

To fix the Orbi Satellite Blue Light Blinking, you can sync the Orbi satellites to the router manually. Here are the steps to do it:

  • Firstly, press the sync button on the Netgear Orbi router.
  • Then, after a few minutes, press the Sync button of the Orbi Satellite. 
  • Finally, wait for the LED indicator to turn solid. After that, try to access the internet on your devices.

If the Orbi satellite not connecting after that, move to the next step.

Factory Reset the Orbi Satellite

Step 6: Factory Reset the Orbi Satellite

If you have tried all the above troubleshooting steps, then you can perform a factory reset Orbi satellite to restore it to default settings. Here are the steps to reset the Orbi satellite:

  • To begin, locate the reset button on the back/bottom of the Orbi satellite.
  • After, press and hold it for the recommended duration by using a paperclip or a similar thin tool. 
  • Now, check the LED status, ensure the confirmation of the reset completion. 
  • Lastly, restart the Orbi satellite and SYNC with the Netgear router again.

This step is essential and the last resort if the Netgear Orbi satellite not connecting issue persists after other fixes.

Additional Troubleshooting Steps For Orbi Satellite Blue Light Blinking

In case you reset the Orbi satellite to the factory settings and still the blue light is coming up with no internet connection, follow the below advanced troubleshooting steps below:

  • Firstly, disable the VPN/ Proxy if you are using it on the device. 
  • Next, clear the browser cache data and cookies of the browsers.
  • Also, you can switch to another browser.
  • Additionally, check that the router is also running on the latest firmware before syncing.

These small actions often solve Orbi satellite will not connect to wifi troubleshooting cases faster than expected.

Final Thoughts

When your Orbi satellite blue light but not connecting, it doesn’t necessarily mean your device is faulty. In most cases, it’s due to placement, outdated firmware, or minor sync errors. By following the steps above—from checking connections to performing a factory reset Orbi satellite—you can easily restore your mesh network.

If your Orbi satellite blue light persists, reach out to us for professional assistance. However, consistent maintenance and firmware updates will ensure your Orbi satellite will not connect to internet issue not aeries.

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